“RESPECT FOR OUR PRIVACY!”
“RESPECT FOR OUR PRIVACY!”
“Working with a cleaning service can be a challenge. And its not just about the quality of work being done – but about trust. Of course, you trust that work to be done will be done in manner that you consider appropriate. Yet, more importantly, you have to trust the person who is in your home amongst your valuable and precious items, is someone with honesty and respect for your privacy. The person needs to be someone outstanding character.
For us – adding to the trust – is that the person doesn’t mind that we have a dog – and two, doesn’t mind that dog will greet her at the door.
When it comes to the work being done – its better than we would do; its better than my momma would have done and even my mother-in-law is impressed. Precise, detailed and specific.
When it comes to trust – well, that has to be earned. And Lindsay has earned our trust and our respect. If she needs to modify the service date – she lets you know well in advance (for instance modifications to the schedule over holidays). There’s no guess work. If there is something in the house that needs our attention – she leaves us a note. If there is a package at the door – she brings it in. One day a cheap item that she was cleaning around – broke. It wasn’t her fault and it would have broken eventually. When we got home that evening, Lindsay left us a note of apology and committed to repairing it.
Some people don’t feel comfortable with dogs or can be allergic to them. People feel particularly so when it’s a 130 lb dog. Lindsay said she doesn’t mind our boy being out when she arrives – but when it comes time to mopping the floors, she prefers to put him in his crate. How sweet is that – she doesn’t mind him being out, she interacts with him – and when its time, she puts him in his crate.
Outstanding quality of work, attention to detail, transparency and respect of our privacy. We couldn’t be more pleased.”
—Bill & Linda W.